ToolingU-SME Technical Requirements
Listed below are the minimum system requirements for the proper viewing of Tooling U-SME classes. Our classes may function with other configurations, but these requirements ensure a quality learning experience. If you have any questions, please call us at 1.866.706.8665 or e-mail us at support@toolingu.com. A PDF version is available for download below and should be shared with your IT team to ensure the best experience.
Software/Hardware | Versions | Additional Information |
Browser | Microsoft Edge Mozilla Firefox Google Chrome Safari | Browsers are frequently updated by their providers and while we always recommend the latest version, we cannot always guarantee compatibility with the latest releases. |
Mobile App | Android Apple | The OS for mobile devices is frequently updated by the provider, while we always recommend the latest version, we cannot always guarantee compatibility with the latest releases. |
Chromebook | The Chromebook OS is frequently updated by the provider, while we always recommend the latest version, we cannot always guarantee compatibility with the latest releases. | |
Additional Software |
Adobe Reader | Adobe Reader is required to view PDF files available for each class. |
Client Configurations |
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Network Bandwidth |
A broadband internet connection is required for larger images, audio, video, interactive components, and Virtual Labs.
| We recommend at least 25 megabits per second (Mbps) for download speeds and 3 Mpbs upload speed. |
Screen Resolution |
The minimum screen resolution recommended is 1024 x 768 pixels
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JavaScript |
Enabled
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Pop-up Windows |
Allow pop-up Windows from the https://www.toolingu.com/ domain
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Graphic Card |
| Not required but will increase performance when using the Brower based version of Virtual Labs |
Ram | 8 GB is the minimum recommendation | Generally, we recommend a minimum of 8GB of RAM for the Virtual labs and our eLearning classes. Less Ram may work fine or more may be needed depending on your specific computer/Chromebook specifications and installed extensions. |
File Types |
.mp3 files for lesson audio .mp4 files for lesson video .ogv files for lesson video .m4v for lesson video (1.0 content for Apple devices) |
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Network Security
If you or your students are having difficulty accessing https://www.toolingu.com/lms and your classes, please consider the following:
Domains & IP Addresses
Suggested | Optional |
*.toolingu.com | ssl.google-analytics |
www.toolingu.com | www.google-analytics.com |
Learn.toolingu.com | wwwgstatic.com |
cdn.toolingu.com | cloud.scorm.com |
vr-api.toolingu.com | azsatusmeulic.file.core.windows.net (U/LINC Only) |
rxd.toolingu.com | ch-delivery.lincolnelectric.com (U/LINC Only) |
sify.toolingu.com |
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Acsbap.com (Accissibe widget) |
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ajax.googleapis.com |
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cdn.freshpots.ai (Admin Center Fresh Chat window) |
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www.sme.org |
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If your organization restricts IP addresses and domain addresses, please have your IT Administrator grant access permission to:
Tooling U-SME Data Center
As of July 2017, Tooling U-SME is located with the Microsoft Azure Cloud environment – a global network of state-of-the-art Microsoft Datacenters. Azure is committed to continuously investing in the latest infrastructure technologies, with a focus on high reliability and operational excellence. Leveraging Azure Tooling U-SME can now dynamically scale and deploy resources for our applications on demand without the need to upgrade physical hardware.
The Tooling U-SME site runs on Microsoft .NET framework version 4.8 and is hosted in the Azure App Service and Microsoft SQL Server 2016 database with a comprehensive backup strategy to keep backups current and secure in an off-site location.