Tooling U-SME Technical Requirements
Listed below are the minimum system requirements for the proper viewing of Tooling U-SME classes. Our classes may function with other configurations, but these requirements ensure a quality learning experience. If you have any questions, please call us at 1.866.706.8665 or e-mail us at support@toolingu.com. A PDF version is available for download below and should be shared with your IT team to ensure the best experience.
Software/Hardware | Versions | Additional Information |
Browser | Microsoft Edge Mozilla Firefox Google Chrome Safari | Browsers are frequently updated by their providers and while we always recommend the latest version, we cannot always guarantee compatibility with the latest releases. |
Mobile App | Android Apple | The OS for mobile devices is frequently updated by the provider, while we always recommend the latest version, we cannot always guarantee compatibility with the latest releases. |
Chromebook | The Chromebook OS is frequently updated by the provider, while we always recommend the latest version, we cannot always guarantee compatibility with the latest releases. | |
Additional Software |
Adobe Reader | Adobe Reader is required to view PDF files available for each class. |
Client Configurations |
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Network Bandwidth |
A broadband internet connection is required for larger images, audio, video, interactive components, and Virtual Labs.
| We recommend at least 25 megabits per second (Mbps) for download speeds and 3 Mpbs upload speed. |
Screen Resolution |
The minimum screen resolution recommended is 1024 x 768 pixels
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JavaScript |
Enabled
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Pop-up Windows |
Allow pop-up Windows from the https://www.toolingu.com/ domain
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Graphic Card |
| Not required but will increase performance when using the Brower based version of Virtual Labs |
Ram | 8 GB is the minimum recommendation | Generally, we recommend a minimum of 8GB of RAM for the Virtual labs and our eLearning classes. Less Ram may work fine or more may be needed depending on your specific computer/Chromebook specifications and installed extensions. |
File Types |
.mp3 files for lesson audio .mp4 files for lesson video .ogv files for lesson video .m4v for lesson video (1.0 content for Apple devices) |
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Network Security
If you or your students are having difficulty accessing https://www.toolingu.com/lms and your classes, please consider the following:
Domains & IP Addresses
If your organization restricts IP addresses and domain addresses, please have your IT Administrator grant access permission to:
*BrightCove is a CDN (Content Delivery Network) being used to host and deliver video content. If you are unable to view video content and have added in the domains listed above please follow this link to review BrightCove’s suggestion for allowing content through your security setup.
Tooling U-SME Data Center
As of July 2017, Tooling U-SME is located with the Microsoft Azure Cloud environment – a global network of state-of-the-art Microsoft Datacenters. Azure is committed to continuously investing in the latest infrastructure technologies, with a focus on high reliability and operational excellence. Leveraging Azure Tooling U-SME can now dynamically scale and deploy resources for our applications on demand without the need to upgrade physical hardware.
The Tooling U-SME site runs on Microsoft .NET framework version 4.8 and is hosted in the Azure App Service and Microsoft SQL Server 2016 database with a comprehensive backup strategy to keep backups current and secure in an off-site location.